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Operational Risk Management in Financial Services Zenaida González-Caballos Martínez Este libro no es unoOperational Risk Management in Financial Services Technology failures, data loss, issues with providers of outsourced services, misconduct and mis selling are just some of the top risks that the financial industry faces. Operational risk management is, simply, a commercial necessity. The management of operational risk has developed considerably since its early years. Continued regulatory focus and catastrophic industry events have led to operational
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